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BOBS

Quality Policy

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QUALITY POLICY

Botswana Bureau of Standards (BOBS)

Botswana Bureau of Standards (BOBS) is committed to providing quality products and services to meet customers’ expectations in the development of national standards, training, conformity assessment and regulatory services, to enhance trade, competitiveness, customer, and environmental protection.
Our Commitments

Where we operate, we commit to:

Comply with requirements of our customers, any other relevant statutory and regulatory requirements, and BOS ISO 9001 requirements. We strive to continually improve the effectiveness of our quality management system through processes that will enable us to:

Enhance customer protection.
Improve stakeholder engagement.
Grow revenue and improve cost reduction.
Optimize service delivery.
Enhance people capabilities.

This quality policy is communicated by Top Management and understood and implemented by all within BOBS. It is reviewed at least once in three years or as and when there is need for changes to enable continuing suitability.

IMPARTIALITY AND CONFIDENTIALITY STATEMENT
The Botswana Bureau of Standards (BOBS) understands the importance of impartiality and confidentiality in carrying out its management system certification activities. BOBS management is committed to gaining and maintaining the reputation, credibility and ultimately, confidence of its stakeholders in rendering its certification services. Additionally, BOBS strives to continuously manage foreseen potential conflicts of duty and interest and ensures objectivity of its activities under the management system certification. To achieve the above, BOBS shall identify, analyse, record and manage potential conflict of duty and interest to ensure that certification services are not provided within relationships that have been identified to pose an unacceptable threat to impartiality. An Impartiality Committee shall periodically review activities of the certification function to verify commitment to credibility and fairness. The Committee shall further assist in the development of policies relating to impartiality of providing certification activities. BOBS is committed to maintaining in strict confidence all information accessed while rendering the certification services and shall ensure that such information is not divulged to third parties without the Client’s written consent unless if required by law.
Demand Quality

When things don't work as they should, it often means that standards are absent.

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BOBS Head Office
Physical Address —
Plot No, 55745, Block 8, Mail Airport Road
Postal Address —
Private Bag B048,
Gaborone, Botswana
Toll free: 0800 600 941
Francistown office
Physical Address —
Plot No, 32367, Donga,
Adjacent Metsef Wholesalers
Postal Address —
Private Bag F465,
Francistown, Botswana
BOBS Weighbridge
Physical Address —
Plot No: 20683, Ramakukane
Road, Block 3 Industrial,
Gaborone, Botswana
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